FAQ

We are a family-owned business with the mission of bringing Army Specs Coffee to every household in America. We are excited about how far we’ve come but we understand we still have so much farther to go.

We respect the bean and take pride in our freshly roasted high quality coffee to provide you with a taste that is unmatched. Try it once, and forget the rest!

Our coffee is certified as having been produced to fair trade standards.

We ship our freshly roasted coffee using DHL Express, UPS®, and USPS. Shipping carriers may vary and are selected by you at the checkout process.

We care about you! We can ship out coffee to practically anywhere in the world! There are restrictions on some countries where we are unable to ship internationally. Once you place an order, you will be able to ship it to an international destination outside the United States of America or Canada. International fees, customs duty, or other taxes are responsibility of the costumer. To avoid any kind of issues, please reach us at info@armyspecscoffee.com before placing an international order.    

We start the fulfillment process immediately. If your order is fulfilled before 13:00 GMT-4, it will usually ship on the same day.

We take effort on offering the most reliable, yet cheapest shipping options for you. You will be able to see your different options and prices during checkout. They will vary depending on your order and shipping address.

Because of our commitment to deliver your coffee as fast as possible, any changes must be received within an hour of receiving the order confirmation email.

Returns are handled on a case-by-case basis. We do not accept returns on coffee due to its perishable nature. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at info@armyspecscoffee.com within two days of receiving your order. 

If we mistakenly shipped your order, we apologize (it will be a first time for us!). Please contact us at info@armyspecscoffee.com providing evidence of the wrong items that you received and we will make it right as soon as possible! We will contact you with information on how your return or exchange will be processed.